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Invoices, Credit Notes, and Quotes Articles & FAQ
Invoice Operations
Can I include an additional charge after the invoice has been generated?
How to generate an invoice for a customer?
What are the limitations of voiding and regenerating an invoice?
How to void a "write off" invoice?
Unable to delete an invoice or a credit note. Error 'This operation is not supported'
What is the difference between deleting and voiding an invoice?
How can I select the information displayed on the invoices?
Is it possible to charge an invoice in two installments?
What is the difference between Billing email and billing contact?
Online dunning final action for partial credit applied to invoice
Scheduled activity changed the invoice status from 'payment due' to paid without payment collection. Why?
How can we create Credit Note for a particular line item of an invoice?
Why preview Invoices/Credit notes/quotes not displaying all the fields?
Salesforce - Why a duplicate opportunity is created after the customer creates a subscription using checkout link generated from the opportunity?
I am not able to see the void option in an invoice
How to collect payments for unpaid invoices?
How can I access unpaid charges that I have converted to write offs?
Generating a VBA without invoice
How to mark several invoices as paid?
Is it possible to have a list of outstanding payments?
Switch payment made from one invoice to another.
How to reverse payment recorded for an invoice due to check bounce?
What is the difference between Collect now and Record now options at the invoice level?
How does the apply payments option in the invoice actions work?
How to download the card addresses?
How do I refund the charge for the invoice that was deleted accidentally?
Multi Decimal pricing is enabled but Invoice is still rounding off
Pay Now or hosted page link shows no outstanding invoices even though there are outstanding invoices
Is it possible to have Consolidated Invoicing only for specific customers?
Why is my plan/addon description not seen in invoices?
I have Invoice Receipt emails enabled. But the Invoices are not sent to the customers
Delete an in-progress transaction
If I invoice a customer with unbilled charges what will be the invoice date?
How to remove payment from an invoice?
How to set Net-D specific to subscriptions?
Why are the plan’s invoice notes not appearing on the invoice?
Invoices
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How to make partial payments in an invoice?
Can I generate an invoice for a customer who is in Dunning?
How to set the invoice numbers to start from a specific number?
How to remove the payments linked to an invoice?
How to hide zero value line items from my customers?
Why are my invoices not getting consolidated ?
What is the difference between NOT PAID and PAYMENT DUE invoices?
Is it possible to regenerate a prorated invoice?
How do I refund an invoice?
Error - No Items Found
Why am I unable to refund the refundable credits present on a credit note?
How does parent billing work when invoices are consolidated?
How to export invoices reports by gateway?
Unable to enable "I have registered for GST field in checkout portal"
Inclusive Pricing Calculation
How do I configure dunning and update dunning email settings in Chargebee?
Does dunning works without a card?
Unable to see Chargebee button(s) in salesforce UI
My customers have not yet received their refunds.Why?
How do I void and regenerate an invoice?
How to add notes to an invoice?
How to cancel subscriptions with an unpaid invoice?
Is it possible to download e-invoices in bulk?
How to automatically collect payments for unpaid invoices once the payment method is added?
Why am I getting the error “You need to have atleast one plan to preview the checkout/portal” while using the PreviewCheckout button on the live site?
My invoices are not moving to the Not paid state from Payment Due state. Why?
Can I create an invoice with multiple line items?
Does the invoice display name have a character limit in Chargebee?
What happens when I change the price of a subscription after having issued an advance invoice?
How to raise an advance invoice?
Where can I view and manage my invoices for my Chargebee site/account?
How to retrieve deleted invoices?
What is an invoice and how is it generated?
What is an advance invoice schedule and how to create one?
Error: “You cannot create an advance invoice for subscriptions that have been scheduled contract end of action.”
Error: Address cannot be changed as it changes the applied tax
How to record offline or manual payments for an invoice?
Is it possible to void a pending invoice?
How to raise an advanced invoice for a future subscription that includes one-time charge?
Why the invoices does not display the update organization address?
How do I update bank payment instructions in Chargebee?
Refund Operation failed. Error message: (validation_failed)
What is Smart Payment Instructions in Chargebee?
How to send Pay now link to customers?
I have initiated a refund mistakenly. Can I reverse it now?