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cancellation, cancelation, cancel subscription, reason code, cancellation reason, customer, subscription
What are the most commonly logged Cancel Reasons
What are the most commonly logged Cancel Reasons
What are the most commonly logged Cancel Reasons
To understand the most common cancel reason code logged for the current month.
Since this is currently, not directly possible, you can consider following the below approach to understand this.
Please navigate to SubscriptionS Index Page > Filter list > Canceled at > Is > This Month and Add > Apply FIlter > Export.
From the Exported data, accessing the “Subscriptions.CSV” you should be able to see the Cancel reason for the respective subscription, and you can run a pivot to understand which is the most common Cancel reason for the current month.