Subscription Ramps enable you to schedule future subscription pricing changes. This feature supports strategies like attracting new customers with initial low prices that gradually increase, applying automatic seasonal discounts, and incrementally adding new services. Its key features include the scheduled modification of plans, addons, and charges, as well as the application or removal of discounts. Subscription Ramps thus empower effective pricing management, striking a balance between customer acquisition and revenue growth, and adapting efficiently to market demands.
Some key scenarios addressed by subscription ramps are:
Subscription Ramps permit scheduling the following changes to a subscription:
Changing the plan.
Adjusting prices for plans, addons, and charges.
Modifying pricing tiers for plans, addons, and charges, when applicable.
Caution
After creating ramps in the final step of this section, further edits are not possible. To make changes, delete and recreate the ramps.
Before creating a ramp on a subscription, ensure:
Event-based charges cannot be added to a subscription via ramps.
To create subscription ramps, follow these steps:
Go to Subscriptions on the left navigation.
Locate the subscription using filters, if needed.
Click the subscription to open its detail page.
On the right pane, click Create Ramps.
Under When do you want this ramp to begin? set the date and time when the ramp should start. The products and prices listed below change as applicable, based on the date and time selected. See also: Restrictions on ramp start time.
Under Product and Pricing, make necessary changes:
Change the plan.
Add, remove, or modify recurring addons.
Add or remove coupons or coupon codes.
Add or remove manual discounts.
Click Add to finalize the ramp. The ramp details collapse into a smaller card.
Optional: To add more ramps, click Add Ramp and repeat the steps.
To remove a draft ramp you have defined above:
Click on the ramp's card.
Click Remove Ramp. The Remove Ramp? dialog appears.
Click Confirm. The ramp is removed only if removing it does not conflict with future ramps on the subscription.
To edit a draft ramp you have defined above:
Click Create Ramps to save and schedule the ramps. View them under the Ramps section on the subscription detail page.
When creating ramps, keep in mind the following restrictions while setting the ramp start time:
To view ramps on a subscription, follow these steps:
Go to Subscriptions on the left navigation.
Locate the subscription using filters, if needed.
Click the subscription under Subscription info to go to its details.
Select Manage Ramps in the right pane, or scroll to the Ramps section and click View Changes to see all ramps. They are displayed in chronological order, showing effective dates in the middle pane. The right pane displays the plan, addons, charges, coupons, and discounts on the subscription after ramp execution.
Chargebee disallows deleting a subscription ramp when:
To delete subscription ramps, follow these steps:
Go to Subscriptions on the left navigation.
Locate the subscription using filters, if needed.
Click the subscription under Subscription info to go to its details.
Click Manage Ramps on the right pane. Alternatively, scroll down to the Ramps section and click View changes.
Click the Delete Ramps button. A modal appears listing the upcoming ramps on the subscription.
Select the ramps to delete.
Click Confirm to permanently delete the selected ramps.
